This has to be one of the simplest and most straight-forward answer to any question we get asked.
At the bottom of the homepage there is a box labelled: “City Link Tracking / DHL Tracking / Parcelforce Tracking” where you can simply place your own, unique, Parcel Monkey tracking number into the box – this number will be emailed after you have transacted and visible within your own “My Monkey” account.
When you use this tracking number beginning with PM_ we will do some clever technical stuff and show you the tracking results dependent on which carrier you chose for your order. We’ve purposely tried to make the tracking process as simple and straight-forward as possible as we appreciate that if you’re wanting to track your parcel you won’t want to be searching high and low for the pertinent information.
Within the “My Monkey” section we offer you a great deal more information should you wish to monitor and interact with your orders in more detail.
I hope that helps.

One of the questions we get asked is whether is you’re allowed to send batteries via our parcel delivery suppliers Unfortunately the answer is no due to the potentially volitile nature of some of them. That not only includes household versions such as the ubiqitious Duracell batteries, but also very clearly lead acid batteries such as motorcycle batteries and car batteries. We are able to help you send a range of 