If the clock is running down to the end of your day and you still haven’t had your parcel collected by City Link then here is some useful advice.
When Will My Parcel Be Collected?
Written by admin on January 20th, 2012Do I Need an Account Before I Book?
Written by admin on January 18th, 2012As there are so many advantages to having an account in which to store your private data as well as to facilitate the speedy booking of future parcel delivery orders, we, hence, make the use of an account compulsory.
Parcelforce £75 Free Carriage Guarantee
Written by admin on January 17th, 2012
At Parcel Monkey we always strive to offer our customers the most cost-effect parcel delivery services in the country. As such we are constantly looking to give our customers greater value for money, so it’s great that today we can announce that we are able to offer £75 of carriage guarantee cover for free on our range of Parcelforce courier services including Parcelforce 24, Parcelforce 48 and Parcelforce international – previously the cover was £20. After crunching the numbers we believe this will collectively help save our customers many thousands of pounds over 2012 and beyond, and for our more regular customers the savings should certainly add up.
Can I Drop Parcels Off With Parcel Monkey?
Written by admin on January 9th, 2012This is certainly an interesting question. The whole premise of Parcel Monkey is that we offer a parcel delivery service from door to door that saves you both money and time. We feel it is a waste of our customer’s time, given that the vast majority of people don’t get enough time to rest and relax, to require them to drop parcels off at a courier depot. We prefer our customers to be working or relaxing than popping off to a depot or collection point – plus who wants wants to go out in this weather?
Very occassionaly, at times of peak demand, it can be prudent to drop off a parcel at the depot if there have been issues relating to collections – but this is a extreme rarity however. For some of our services you will be given the phone number of the relevant depot should you need to contact them. If, in unusual circumstances, you need to drop off a parcel at the depot then, obviously that’s a decision you can make – although the parcel delivery eco-system is designed for you not to need to do so.
We want to make your life easier, not ask you to do something a courier should be doing.
