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Contact Numbers Now Live

Wednesday, January 19th, 2011

contact numbers 300x168 Contact Numbers Now Live

This week you will be pleased to know that if you log into your parcel monkey accounts and click the My Shipments tab you will see we have now added a green telephone icon next to each order. Click it and you will be presented with a pop up box detailing the shipment reference numbers for both parcel monkey and the carrier along with a telephone contact number to speak directly with the carrier.

You can call them Mon-Fri 9am- 5pm, and they can sort out most problems apart from claims and refunds, which you will still need to contact us about via the CRM ticketing system.

Nav Ramiah
Parcel Monkey, Managing Director